Tag Archives: communication

Two Key Communication Tips When The News Is Bad

Last week was a difficult one. Both my parents have Parkinson’s disease and I went with them to their doctor’s appointment. One of the primary …

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By All Means, Ignore Your Stakeholders

My vacuum went on the fritz, and I have been trying to get it fixed. It’s a vacuum by the inventor/company that prides itself on …

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Goodbye Josh Hamilton: When Your Super Star Goes to the Competition

Josh Hamilton in a Los Angeles Angel’s uniform. Wow. As a Texas Rangers fan, that was a sight to see. In four years as a …

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How to Say “No”… Effectively

Saying “no” can be be difficult – even for leaders. And especially when your boss or someone important to you expects a “yes.” Yet when we …

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Body Language: Fake It ‘Til You Make It

There are so many singing contests on TV these days, but one that really had a different spin, was The Voice. The contest begins with …

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Women and Work: Are You Watching the Fire? Or Doing Your Part?

I am simultaneously fascinated, horrified, stunned and motivated by the firestorm of conversations occurring right now around two events: The leaked Yahoo memo announcing the …

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Whipped Cream on a Cow Pie: People Skills Without Love

Teaching “people skills” to leaders who don’t care about people is like putting whipped cream on a cow pie. When you take a bite, it’s …

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The Power of One Word

I love finding great ideas in one area of life and applying them in other areas. In the book My One Word, Reverend Mike Ashcroft …

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6 Change Management Lessons from the Super Bowl

Are you staring at the “Super Bowl of Change” in your organization? Is it a large change and you’re responsible? Are you expected to be …

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Four Tips for Managing Up

Sometimes it’s more difficult to ‘manage up’ than it is to ‘manage down.’ No matter where you are on the food chain in your organization, …

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