A Call for Empathy: Key to Effective Communication and Relationships

A Call for Empathy: Key to Effective Communication and Relationships

We need more empathy. Empathy is fundamental to building trusting and effective relationships. We’ve seen lack of empathy on the world stage …

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Why Do So Many Americans Want Traditional Jobs?

As the gig and share economies take off, many are calling for the end of 9 to 5. I have myself. But …

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Two Requirements for All Organizations

Patrick Lencioni, the best-selling author and management consultant, spoke at a conference in Dallas hosted by Right Now Media a couple of weeks …

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Dealing with Resistance

Don’t be disappointed when no one hip-hip-hoorays or throws a party for your new initiative or idea. It doesn’t matter that you’ve done …

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How to Make a Case for Change

Persuasion – it’s such a powerful word and such a critical skill for leaders. Most of us are used to tapping into our …

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3 Essentials for Dealing with Disappointment

Whew! Last week was a beast, right? All the presidential campaign and election process left me weary. And I’m not the only …

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My Favorite Change Tools, Part 2: Impact Analysis

My second blog about my favorite change tools is about an impact analysis. In any major change effort, what you want people …

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Lessons on Winning From the World Series Champion Chicago Cubs

The last time the Chicago Cubs won the World Series was 1908. They were nicknamed the “lovable losers” of Major League Baseball. …

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“Did You Call My Baby Ugly?” and Other Questions to Resolve Conflict

Being fascinated by human behavior is part of who I am and why I chose to build a career focused on the …

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Lessons for Change Leaders from this Wild Presidential Campaign

Only the “Saturday Night Live” writers may hate to see this presidential election come to an end. The 24/7 media coverage, the …

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