I get asked for favors all the time, and I’ve noticed that there is definitely an effective and ineffective way to do it. Here are some tips for getting the best results from this mundane but extremely important business task:
You’ll want to be straightforward and transparent about what you need. Sending hints in an attempt to get the other person to volunteer to help may fall on deaf ears, or worse, irritate him. It’s also not a good idea to say you want to spend time with a person socially and then ask for business advice (or some other favor) the second the two of you are sitting down.
Be honest about the fact that the favor will involve a little – or a lot – of effort on the other person’s part. For example, a colleague wrote to me the other day asking for a recommendation letter. He said that he understood how busy I am with a new baby and how my time is scarce. I really appreciated that acknowledgement.
Be Okay with No
If something truly is a favor, it should be all right for the other person to decline. Instead of putting subtle pressure on the person to accept, which could lead to resentment, communicate that you only want him to help if it’s doable right now, and if it’s not, that you can approach someone else.
Understand That Assignments Aren’t Favors
Along leadership lines, as a manager, a task that you ask your employee to do is not a favor. She has no choice – it’s part of her responsibilities. Therefore, don’t say “Can you do me a favor and finish the status report before you leave for the day?” when what you really mean is “Please finish the status report before you leave for the day.”
Alexandra Levit is a Partner at PeopleResults and is passionate about helping people and organizations succeed in the evolving workplace. You can reach her at firstname.lastname@example.org or on Twitter @alevit.