TRANSPORTATION Client Success Story
Development of Virtual Learning Program
When the global COVID-19 pandemic hit, this Fortune 200 transportation services client faced the possibility of canceling a high priority in-person safety training for a program targeted to 9000 workers. This change had the potential to derail regulated training requirements and miss the opportunity to educate and reinforce top priorities. They needed learning expertise and a partner to identify the best course of action for their culture and work environment.
Course of Action:
- We used our expertise and experience to educate their leadership team on options for innovative delivery channels to realize the desired results.
- We redesigned their in-person experience to a virtual event by leveraging collaboration tools and remote learning strategies and principles.
- We developed a facilitation plan to anticipate and mitigate risks with virtual delivery and build interest and engagement.
- We applied our extensive experience with virtual working and learning with our deep understanding of this client’s culture to engage participants, increase their comfort using new technology, and recreate an in-person experience virtually.
Results:
- The client’s education program met objectives despite major unforeseen events.
- This learning program was very successful and provided a model example of the organization’s capacity for virtual learning in this traditional culture & environment.
